Where Rest Finds Its Sanctuary
Experience deeper sleep, reduced stress, and everyday calm with products designed to restore your body and mind naturally.
Frequently Asked Questions
What makes Tranquil Sanctuary different from other sleep or wellness brands?
At Tranquil Sanctuary, we’re not just about better sleep - we’re here to help you feel your best, naturally. Each product is thoughtfully designed to bring calm and ease into your day, turning your home into a true sanctuary of rest.
How can Tranquil Sanctuary products improve my wellbeing?
Our products are designed to calm the body, quiet the mind, and support your natural rhythm - helping you sleep deeper, feel more centered, and wake up restored.
Where are you located?
Our head office is located in Melbourne, Victoria.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at tranquilsanctuaryco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Tranquil Sanctuary, our mission is to help health-conscious and eco-minded individuals find calm in a busy world. Through thoughtfully designed products, we naturally promote deeper rest, conscious living, and a peaceful home for body and mind.
Fast, Free & Secure Shipping Australia Wide
Every order is packed with care and sent quickly to your door, so you can start relaxing sooner. At Tranquil Sanctuary, we make delivery simple, secure, and effortless - just like the rest you deserve.